Enterprise Service Provider (ESP)

(Functional Area 1)


Services to ensure that information systems are designed to capitalize on agency architectures and State IT standards, provide interoperability with other systems and networks, be reliable and maintainable, and make the most cost-effective use of COTS technology and agency-wide and government-wide resources.

Examples of Potential Services:

  • Deliver stated levels of performance, interoperability, and maintenance support within the known constraints of an agency’s IT infrastructure; and
  • Testing the appropriate configurations of two or more hardware or software components of information systems or telecommunications networks.

The examples of services listed in this section are not all inclusive of the services available under the Master Contract.