Electronic Document Management

(Functional Area 3)


Service to establish or maintain electronic document imaging, document management, document workflow, and associated technologies.

Examples of Potential Services: 

  • Workflow analysis;
  • Document indexing/queuing and workload management;
  • System/application/network design;
  • Application prototyping;
  • Implementation and support services;
  • System interface development;
  • System migration strategies;
  • Document conversion (hardcopy to electronic or electronic to new system/media);
  • Performance monitoring/measurement;
  • System stress testing/benchmarking; and
  • Document and records retention/archiving.

The examples of services listed in this section are not all inclusive of the services available under the Master Contract.